Frequently asked questions
How does ordering from Cinco Tees work?
Choose the design and shirt color you want, select your sizes and quantities, and provide your restaurant information during the ordering process. We’ll customize your apparel with your restaurant branding and take care of the rest.
Are your designs customized with my restaurant name?
Yes! Designs that feature a restaurant name or custom name area will be personalized with the information you provide when ordering.
Is my restaurant logo included on the front?
Most of our year-round restaurant designs include your restaurant logo printed in one color on the front left chest, with the featured design printed on the back. Check the individual product description for exactly what is included with each design.
Can I choose my shirt color?
Yes. Many of our designs are available on a variety of shirt colors. Available colors may vary by design and garment style.
Can I use my own restaurant logo?
Absolutely. You can provide your existing restaurant logo for us to use on your apparel. For the best print quality, we recommend uploading the highest-quality version of your logo available. Additional charges my apply.
What if I don't have a good-quality logo file?
Send us what you have! Our team can review your artwork and let you know if we need something different before your order moves into production.
Will I see what my shirts look like before they're printed?
If an artwork approval or proof is required for your order, we'll send it before production. Be sure to carefully review restaurant names, spelling, colors, and artwork when approving a proof.
Can I change the colors in one of your designs?
Our designs are generally sold as shown, although some customization may be available depending on the artwork. Contact us before ordering if you're looking for a change beyond adding your restaurant name or logo.
Do you offer designs other than Cinco de Mayo?
Yes! Cinco may be in our name, but we're here for Mexican restaurants year-round. Shop restaurant apparel for everyday staff wear, customer merchandise, special events, holidays, and, of course, Cinco de Mayo.
Do you offer staff uniforms?
Yes. In addition to graphic tees, we offer restaurant-ready apparel such as polos, staff shirts, aprons, and other options to help keep your crew looking consistent and professional.
Can I order shirts to sell as restaurant merchandise?
Definitely. Our designs work great for both employees and customers. Adding your restaurant name turns your apparel into something customers can wear while promoting your restaurant at the same time.
Is there a minimum order?
Minimum quantities can vary depending on the product or promotion. The minimum for a particular item will be listed on its product page.
Can I mix shirt sizes in my order?
Yes. Your total quantity can include a mix of available sizes, so you can order what you actually need for your staff or customers.
Do larger sizes cost more?
Some extended sizes may have an additional charge due to the higher garment cost. Any applicable size upcharges will be shown when ordering.
How long will my order take?
Production times can vary depending on the product, order size, season, and current production schedule. Cinco de Mayo is an especially busy time, so we strongly recommend ordering early.
When should I order for Cinco de Mayo?
As early as possible! Demand increases significantly as Cinco de Mayo approaches. Ordering early gives you the best selection of shirt colors and sizes and allows plenty of time for customization, production, and shipping.
How will my order ship?
rders are shipped to the address provided at checkout. Shipping options, costs, and estimated delivery information will be provided during the ordering process when available.
Can I make changes after placing my order?
Contact us immediately if you notice an issue. Because our products are customized, we cannot guarantee changes once artwork has been approved or production has started.
Can customized shirts be returned or exchanged?
Because customized apparel is made specifically for your restaurant, personalized items generally cannot be returned or exchanged unless there is an error or defect with the order. Please carefully review your sizes, quantities, restaurant information, and artwork before approval.
What if there's a problem with my order?
We want you to be happy with what you receive. If something arrives incorrect, damaged, or different from what you approved, contact our team as soon as possible with your order information so we can review it.
Do you work with restaurants anywhere in the United States?
Yes! Cinco Tees serves Mexican restaurants across the country and ships orders directly to you.
Can I reorder a design I've purchased before?
Yes. If you've ordered from us previously and want more of the same apparel, contact us or place a reorder when that option is available. Having your previous order information handy can help us locate the artwork.
I need something I don't see on the website. Can you help?
Absolutely. If you're looking for a different garment, restaurant uniform, special quantity, or something more custom, reach out to our team. There's a good chance we can help.
Still have questions?
We know every restaurant is a little different. If you don't see your question answered here, contact the Cinco Tees team and we'll help you figure out the best option for your restaurant.